Department of Integrated Science and Technology (ISAT)

Education

• Ph.D., Technology Management & Quality Systems, Indiana State University
• MBA, Operations/Management Science, Regis University
• M.S. credits, Atmospheric Science, South Dakota School of Mines & Technology
• B.S., Meteorology, Penn State University

Experience

• 15 years industry experience includes:
  • Assistant Director, National Radio Astronomy Observatory (NRAO)
  • Division Head – Software Development, National Radio Astronomy Observatory (NRAO) Robert C. Byrd Green Bank Telescope (GBT)
  • Engagement Manager, Nortel Networks Strategic Accounts
  • Scientific Systems Analyst, National Oceanic and Atmospheric Administration (NOAA), Forecast Systems Laboratory
  • Research Assistant, Institute for Atmospheric Sciences (IAS)

Scholarly Interests/Research Topics

• Quality in cyberinfrastructure and knowledge management systems
• Quality, innovation and social responsibility in high-tech industries, especially software development
• Management of science and technology
• Social and organizational networks & evolution of complex socio-technical systems
• Quality and Process Improvement (http://nicoleradziwill.com/courses/QPASpring2012.pdf")
• Quality Consciousness and Quality Informatics

Certifications

• ASQ Certified Six Sigma Black Belt (CSSBB) #11952
• ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE) #9583